Retail & Insight is a company that started to integrate small and medium-sized marts nationwide under the slogan ‘Today Mart, Tomorrow Mart - Tomato.’ Currently, more than 1,000 marts use Tomato solution and plan to consolidate 20,000 marts nationwide.
Tomato mobile App, where consumers can purchase directly, has reached 50,000 downloads and is running fast to attract 20 million members. Ultimately, the goal is for each mart to provide a service in the form of a smart store.
We were already using the domestic Cloud, but often unstable conditions occurred. We migrated most of our infrastructure to AWS over about four months. As our business continued to grow, infrastructure costs increased nine times, resulting in the need for cost management.
From Tomato App serviced by Retail & Insight to POS systems, ERP, App for administrators, and SCM, these were all under a Cloud native environment. We were using many Cloud resources, such as leveraging edge IoT to facilitate POS communication, but we didn't feel like we were managing them well. We learned about OpsNow developed by Bespin Global whom we worked on the AWS migration project together and decided to manage and operate the Cloud through the OpsNow solution.
"As our business grew rapidly, the cost of cloud infrastructure increased by about nine times. The increased resources and costs were unmanageable, so we chose OpsNow of Bespin Global, which has much experience in the Cloud. I recommend you to try OpsNow for just one week. You can feel how easy it is to run the Cloud. ”
JaeSung Lee I Tomato Solution Department ㅣ Retail & Insight
Every day, we access OpsNow to look at Cloud resources and cost status. The reports provided by OpsNow allow us to receive monthly infrastructure cost settlement payments with organized data. The most valuable features are Dashboards and Cost management, making it easy to understand resources and costs by looking at the information gathered through the dashboard. Previously, it was inconvenient to click on a menu one by one on the AWS console, and the most significant advantage is that we have secured visibility through OpsNow.
Since the introduction of OpsNow, cloud resources and cost management have become very convenient. Initially, there were three people in charge of infrastructure, but as the business grew, they supported other tasks, so one person had to take charge of all the infrastructure tasks. However, thanks to OpsNow, we are currently managing and servicing our infrastructure without any problems.
Also, we can ask Bespin Global directly if we have any questions about the cloud or costs, eliminating the burden on operations. As looking for ways to save as cloud costs increase, and we received Cloud Cost Optimization Consulting using OpsNow data. We plan to reduce costs by utilizing Reserved Instance Recommendation or optimizing high specification resources purchased before suggested through the consulting.In addition, we plan to use big data and AI technology to recommend products to store owners and provide valuable information such as CCTV analysis taking advantage of the cloud.
