Case Studies

Nylas Achieves High Efficiency in Multi-Cloud Environments with OpsNow

OpsNow Team
November 25, 2023

Introduction of Company

Founded in San Francisco in 2013, Nylas is an API platform start-up that helps you quickly and easily create applications using various email, contacts, and calendar services such as Gmail, Google calendar, and Outlook. Currently, over 40,000 developers make 1.2 billion API calls daily, and customers can quickly develop almost any use-case by leveraging email and calendar data through Nylas' API. Major customers include Upwork, Wix, and Freshworks.

Challenge

Nylas already had experience using other CMPs, but it was difficult to achieve proper results because their usability was not high compared to the cost. However, through the demo, Nylas' CISO was satisfied with OpsNow's superior cloud visibility, cost savings, and various specialized features compared to other CMPs and decided to proceed with a trial using an AWS account first.

“I've used multiple cloud management tools before, but OpsNow is surprisingly deep and rich in capabilities. It allowed us to gain visibility, cost control and savings over both our GCP and AWS environments. The strong combination of the intuitive user interface and exceptional offline service of cloud experts allowed Nylas to find some sizable wins quickly.”

David Ting l CISO I Nylas

Solution

OpsNow provided FinOps consulting services using data during the trial period to help Nylas improve CMP utilization and effectively verify cost-saving benefits. Nylas expressed great satisfaction as we were able to save considerable time and effort through the customized services consisting of practical and actionable recommendations from OpsNow. Subsequently, Nylas adopted OpsNow as the only CMP to monitor and manage all multi-cloud environments.

Benefit

In the past, when the cost anomaly occurred, it was often difficult to promptly identify the causes, leading to rapid cost increases. Currently, however, by using OpsNow, cost anomaly can be quickly identified and addressed as Nylas monitors cloud usage and costs daily. Additionally, OpsNow helps Nylas to easily understand their AWS and Google Cloud environments and efficiently manage operations and control costs in a multi-cloud environment using a single dashboard.

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