Xertica is a leading Cloud Solutions, Collaboration & CRM provider in Latin America. We have more than 4,000 customers in major Latin American countries including Mexico, Colombia, Ecuador and Peru. We are the only company in the region with the most advanced partnership levels with Google and Salesforce, two of the most innovative companies in the world.
As we expanded our MSP business, we felt the need for CMP tools to better manage our customers' Clouds. So, we decided to adopt and evaluate the top 5 CMP tools on a trial basis. A team of OpsNow Cloud experts guided us in detail what are the important criteria when comparing and evaluating multiple CMP tools.
"Bespin has guided us in the different stages of the decision making process with a team of professionals that helped us make the best decision for our company. We look forward to growing our strategic alliance with Bespin!"
Orlando Solis, CEO of Xertica
"As part of our evaluation of top 5 tools for our MSP model, OpsNow proved to be the best tool for us to control the costs of GCP consumption and make it transparent to our customers, with a layer of security and usability on top.
Apart from CMP, the AlertNow module and the flexibility to configure workflows to handle incidents and scale showed not only that OpsNow is an excellent tool, but that the integration-minded design will allow us to scale and add the best purpose specific tools in the future."
Andres Cifuentes, Head of Google Business Unit, Xertica
As a result, we decided to adopt OpsNow, the most suitable tool in terms of security and convenience. We have exclusive OpsNow operation team utilizing it at full-scale. We felt that OpsNow is the best tool as it not only has Cloud management features but we can also use AlertNow to handle incidents.
We built our own Cloud management platform through OpsNow White Label*. We manage our customers' Cloud safely and conveniently under the name of Xertica. OpsNow gives us control over Cloud costs, making our costs more transparent to our customers.
* White Label : OpsNow's domain, logo, footer, terms and conditions are changed to partner's name so that they can operate their own Cloud management platform.
OpsNow's team not only provided professional assistance in the process of selecting a CMP tool, but also supported systematic and active onboarding in the process of adopting OpsNow. Despite the 15-hour time difference, they immediately responded to inquiries and sent e-mails considering the time zone in South America, giving us glimpse of careful consideration.
